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Support

Steel City Gameday · iPhone app

Contact us

Email brettcpollak@gmail.com with a short description of the issue, your app version from Settings, and any steps that reproduce it. Do not send passwords, Apple payment details, or sensitive personal information.

Season Pass help

The 2026 Season Pass is a one-time Apple In-App Purchase; it does not renew. If you already purchased it with the Apple Account currently signed into the App Store, open Settings → Restore Purchases. Apple handles billing and refund requests. We never receive your card or bank details.

Account and privacy

You can delete your account and account-linked content in the app at Settings → Delete account. Deleting the app alone does not delete the account. For access, correction, deletion, or privacy questions, email us at the address above. See the Privacy Policy for details.

Safety in a Crew

To report or block someone, long-press their message in the Room and choose Report or Block. Blocked users can be managed in Settings. For an urgent safety concern, include “Safety” in the email subject. Do not use the app or email for emergencies; contact local emergency services when immediate help is needed.

Sign in with Apple

Use the same Apple Account and Steel City Gameday account you used previously. If sign-in does not complete, confirm that the device has a network connection, restart the app, and try again. If the issue continues, send us the exact error message and app version.